New Jersey Poised to Enact the Most Aggressive Social Media Password Protection Law to Date, Adding to a Patchwork of Conflicting Laws Across the U.S.

By Philip Gordon

New Jersey is expected to shortly join California, Illinois, Maryland, Michigan, and Utah in prohibiting employers from seeking employee or applicant passwords to social media accounts or services. New Jersey’s General Assembly passed its bill on March 21, 2013, and that bill now awaits signature by Governor Christie. Although there is no indication from the governor whether he intends to sign the bill, ignore it, or veto it, any action other than signature would simply be symbolic and almost certainly overruled (the General Assembly passed the bill 75-2). New Jersey’s law is more pro-employee/applicant than any such law enacted to date, providing the broadest protections, the narrowest exceptions, and the most generous remedies.

Specifically, the New Jersey bill would prohibit an employer from requesting or requiring, as a condition of employment, that a current or prospective employee “provide or disclose any user name or password, or in any way provide the employer access to,” any personal social networking account, service or profile. The italicized language appears to prohibit New Jersey employers not only from “shoulder surfing,” i.e., reviewing social media content by observing the individual’s access without requesting login credentials, but also goes one step further. The bill apparently would prohibit an employer from asking an employee who complains about the social media activity of a coworker, such as online sexual harassment, for access to the complaining employee’s personal social media account to observe what the alleged harasser posted. Moreover, unlike similar laws in California, Michigan, and Utah, the New Jersey bill contains no exception for workplace investigation into suspected unlawful conduct or violations of employer policies. Notably, the New Jersey bill does not contain a narrower exception, such as the one in Maryland’s law, which includes a carve-out for investigations into suspected violations of securities laws or regulations or into suspected misappropriation of trade secrets.

The New Jersey bill adds a new prohibition not seen in any prior law that actually could be detrimental to job applicants and employees. Specifically, employers cannot “[i]n any way require or request that a current or prospective employee disclose whether the employee has a personal account.” Consequently, were an employer to search publicly available social media content for information about an employee or applicant and discover negative information that might relate to the applicant or employee, such as racist comments or a predilection for sex with minors, the employer could not ask whether the account where the content is posted is, in fact, the applicant’s or employee’s personal account. Moreover, if the employer does inquire and the applicant or employee refuses to confirm or deny whether he or she posted the offensive social media content, New Jersey’s law would make it a violation for the employer to then take adverse action based on the individual’s refusal to respond. In other words, the employer would be worse off if it tried to “do the right thing” and attempted to verify the authenticity of information that, if true, would lead to an adverse employment action.

The New Jersey bill also has the most generous remedial scheme. “Facebook” laws in Maryland and California do not expressly provide a private right of action. By contrast, the New Jersey bill confers a private right of action on applicants or employees to recover unlimited compensatory and consequential damages. While the laws in Utah and Michigan  also confer a private right of action, damages are capped at $500 and $1,000 per violation, respectively. Illinois’ law does not cap damages; however, it requires that applicants or employees first attempt to resolve their complaint through the state labor department. No such administrative exhaustion requirement applies under the New Jersey bill.

To be sure, once the bill is likely enacted, it will not entirely handcuff New Jersey employers from performing investigations and background checks necessary to run a safe and efficient operation without running afoul of the law.  However, before investigating information present on an employee's or applicant's "personal account," human resources professionals are encouraged to seek guidance from inside or outside counsel to ensure compliance with this proposed law.  If approved, the law will go into effect on the first day of the fourth month following its enactment.

Photo credit: robas

Michigan's New "Social Media Password Protection" Law Multiplies the Challenges for Employers Seeking to Investigate Employees' Social Media Misconduct

By Philip Gordon

Joining California, Illinois, and Maryland, Michigan has enacted its own social media password protection law, which went into effect with the governor’s signing of the bill on December 28, 2012. Michigan’s law, like the others, generally prohibits employers from gaining access to applicants’ or employees’ personal social media accounts. At the same time, Michigan’s law initiates the proverbial “patchwork” of state laws in this area as it introduces important distinctions from the three state laws that preceded it. The headaches, however, are not reserved for multi-state employers trying to implement a uniform strategy for investigating reports of employees’ social media misconduct. Michigan-only employers also will need to grapple with a range of interpretive challenges.

Michigan’s new law, dubbed the “Internet Privacy Protection Act” (IPPA or the “Act”), lays down three straightforward prohibitions. First, employers cannot ask applicants or employees for the user name and password or other log-in credentials to gain access to any of the individual’s personal, Internet-based accounts, i.e., an account for which the user restricts access to content by way of log-in credentials. Second, the Act bars employers from asking applicants or employees to “allow observation of” their account, a practice commonly called “shoulder surfing.” Third, the Act prohibits employers from asking applicants or employees to “grant access to” their personal accounts, thereby baring employers from reviewing content without asking for log-in credentials and without shoulder surfing. Employers can take no adverse action against an applicant or employee who refuses a request in violation of the Act. These prohibitions apply not just to social media accounts but to all Internet-based accounts, including e-mail and cloud storage accounts. All employers, regardless of size, are subject to the Act’s restrictions.

While airtight at first blush, the IPPA’s wall around applicants’ and employees’ personal accounts is more like a sieve upon closer scrutiny. Most importantly, the Act does not prohibit an employer from asking an employee to help the employer view content in another employee’s or in an applicant’s personal account. The Act prohibits access only to the personal content of the applicant or employee who is the subject of the request. Given that employees routinely report social media conduct of coworkers that violates corporate policy or is suspected to be unlawful, this limitation is critical for employers seeking to investigate an employee’s Internet misconduct or compromising Internet postings by a job applicant.

The Act’s express exceptions also create important gaps in the facially broad prohibition. Like California’s law, the IPPA permits an employer to ask an employee for access, by any means, to the employee’s personal account as part of an investigation into workplace misconduct but only “[i]f there is specific information about activity on the employee’s personal internet account.” This exception would, for example, permit an employer to ask an employee for log-in credentials where a coworker reports a social media post that threatens workplace violence or contains racially derogatory comments about the coworker. Like the Maryland law, the Act also permits employers to request access to employees’ personal accounts if the employer has specific information that the employee is using the personal account to misappropriate the employer’s confidential business information. Finally, the Act’s prohibitions do not apply when an employer has a duty under federal law, or to comply with a self-regulatory scheme established under the Securities and Exchange Act, to screen applicants or monitor or retain certain employee communications.

Like the password protection laws that preceded it, the IPPA carefully carves out the employer’s own systems and equipment from the Act’s purview. The Act does not bar Michigan employers from requesting, in any way, access to any device or account provided, or paid for, by the employer, or from monitoring or accessing communications or information stored on employer-provided devices, communications networks, or information systems.

Importantly, Michigan’s law contains unique provisions that should serve as a model for future legislation in the area. The Act expressly “does not create a duty” for employers to search or monitor employees’ personal Internet activity and discharges employers from liability for failing to request an applicant’s or employee’s log-in credentials. In other words, the victims of workplace violence presaged by the perpetrator-employee’s ranting social media content could not assert a negligence claim against the employer based on the employer’s failure to ask the perpetrator for access to his personal social media account. While the exact contours of these provisions are unclear, they provide important protections for employers.

The IPPA’s remedial provisions, though relatively weak, do have the potential to deter violations. Most importantly from a deterrence perspective, the Act exposes individual employees to criminal prosecution for a misdemeanor offense, but the punishment is limited to a fine of not more than $1,000. Similarly, the Act’s civil remedy provisions caps damages at $1,000 and an award of attorneys’ fees and costs. Potential plaintiffs must serve a written demand on the employer at least 60 days before asserting the claim. This provision gives employers the opportunity to forestall a claim by offering $1,000 in response to a demand.

In sum, Michigan employers should be able to obtain information about employees’ Internet conduct in many circumstances where they need it. However, before investigating an employee’s or applicant’s personal Internet activity, they should carefully scrutinize the precise contours of the IPAA’s prohibitions to avoid exposing human resources professionals to a potential misdemeanor prosecution.

For additional discussion about the law, please see Littler's ASAP, Michigan's New "Internet Privacy Protection Act" Sets Limitations for Employers and Employees, by William Balke and Philip Gordon

Photo credit: robas

California's New Social Media "Password Protection" Law Takes a More Balanced Approach by Accounting for Employers' Legitimate Business Interests

Under a new California law, employers cannot request or require that applicants or employees:

  • Disclose social media log-in credentials;
  • Access personal social media in the employer’s presence; or
  • Divulge any personal social media content.

However, an exception permits employers to ask an employee to divulge personal social media content that the employer “reasonably believe[s] to be relevant to an investigation of allegations of employee misconduct or employee violation of applicable laws and regulations.”

To learn more about the law and its potential implications for employers, please continue reading Littler's ASAP, California’s New Social Media “Password Protection” Law Takes a More Balanced Approach by Accounting for Employers’ Legitimate Business Interests, by Philip Gordon and Lauren Woon.

California (Surprisingly) Becomes First State to Take a More Balanced Approach to Social Media "Password Protection" Laws

By Philip L. Gordon

California State CapitolFollowing the lead of Maryland and Illinois, California’s legislature, last week, sent to the governor for signature the nation’s third “password protection” law. Unlike the Maryland and Illinois laws, California’s pending statute takes into account employers’ legitimate business interests.

The Illinois law broadly prohibits employers from requesting or requiring that applicants or employees disclose their personal social media log-in credentials. Maryland’s law has two narrow exceptions for investigations into suspected securities violations or misappropriation of trade secrets, without any legislative findings explaining why these two categories of workplace misconduct should be exempted from the statute’s purview while other forms of workplace misconduct, such as a threat posted on social media to kill co-workers, is not. Earlier versions of the California bill, like the Illinois law and more than one dozen bills currently pending in other states, imposed a blanket prohibition on all employer requests for personal social media log-in credentials, without consideration of employers’ legitimate need to make such requests. In a July article entitled, “Rethinking and Rejecting Social Media Password Protection Laws,” we challenged the myopic view implicit in these laws and bills, i.e., that employers rarely or never have a good reason to investigate the content of an applicant’s or employee’s restricted-access social media site.
 

Subsequently, the California legislature, often hostile to employer interests, amended its then-pending bill to adopt a more balanced and reasonable approach. The approved bill does generally prohibit employers from requesting or requiring that employees or applicants (a) disclose their user name or password to gain access to personal social media content; (b) access their personal social media in the employer’s presence, i.e., permit “shoulder surfing;” or (c) divulge any personal social media, which apparently would bar an employer from asking an employee to provide the personal social media content of a co-worker who is a Facebook friend. At the same time, however, the pending law permits employers to request that “an employee divulge personal social media reasonably believed to be relevant to an investigation of allegations of employee misconduct or employee violation of applicable laws and regulations.”

While this exception is a vast improvement over the Illinois and Maryland laws, California employers should beware that the exception does not open the door all the way. To begin with, the exception does not apply to job applicants. Thus, even if a current employee were to report seeing racist or threatening content on a job applicant’s restricted access social media site, a California employer still could not gain access to the troublesome social media content unless the reporting employee voluntary provided it. In addition, employers remain barred from asking current employees to disclose their social media log-in credentials or to permit the employer to “shoulder surf.” Nevertheless, the exception does permit California employers to ask a co-worker to provide content from the personal social media site of an employee suspected of misconduct.

California employers also should note that the California law, like the Illinois and Maryland laws, appears to have an unintended and unsupportable consequence in the context of litigation. These statutes impose no restriction on an employer’s ability to request in civil discovery that a former employee produce personal social media, log-in credentials; however, all three statutes bar such requests in litigation with a current employee. Obtaining log-in credentials can be important in employment litigation so that employers’ counsel can confirm that the current or former employee has produced all discoverable information posted on his or her restricted-access social media page.

California’s pending password protection law has another unusual twist. The bill expressly relieves California’s Labor Commissioner from having to investigate complaints that the law has been violated, whereas the Labor Commissioner is required to investigate certain other violations of the Labor Code. The pending law itself also does not create a private right of action. Consequently, it remains unclear what remedies an employee could pursue were the Labor Commissioner to decline to investigate.

Employers should expect other states to enact this form of popular legislation. If the password protection laws that are on the horizon are to follow California’s more balanced approach rather than the draconian Illinois law, employers and employer groups will need to highlight the critical distinctions between the two laws through participation in the legislative process.

Photo credit: Asilvero

What Does The Supreme Court's "GPS Decision" Mean For Private Employers?

By Philip L. Gordon

United States Supreme CourtThe Supreme Court ruled unanimously yesterday that law enforcement must obtain a search warrant before placing a Global Positioning System (GPS) device on a suspect’s vehicle for purposes of tracking the vehicle’s location. The decision effectively overturned Antoine Jones’s life sentence for drug trafficking which was obtained, in part, through the use of location tracking information generated by a GPS device secretly placed by the FBI, without a search warrant, on Jones’s wife’s Jeep Grand Cherokee. Although the Court’s analysis focuses exclusively on the Fourth Amendment to the U.S. Constitution, which applies only to government actors, the decision has potentially important implications for private employers who are turning increasingly to location-tracking capabilities in vehicles, smartphones, and even laptops to track employees for management and investigative purposes.

To begin with, the Court’s decision highlights the dearth of legislation in the area. None of the Court’s three opinions — the lead opinion by Justice Scalia, a concurrence in that opinion by Justice Sotomayor, and an opinion by Justice Alito concurring in the result but not with Justice Scalia’s reasoning — cited a single federal or state law which regulates location tracking. California’s statute prohibiting the installation of a tracking device on a vehicle without the consent of the vehicle’s owner or lessor appears to be only one of two laws (the other is Texas) on the subject with a significant impact on private employers. In the wake of the Supreme Court’s decision, employers should expect legislative activity in the area.

The decision also is important for private employers because five justices — Justice Alito (joined in his concurrence by Justices Ginsberg, Breyer, and Kagan) as well as Justice Sotomayor — rejected the majority position in the state and federal judiciary on the privacy of location data. Under that view, location tracking does not infringe any privacy interest because the location of a vehicle or a person in a public place is fundamentally not private. This majority view effectively leaves private employees without any remedy for an employer’s use of location tracking because a common law invasion of privacy claim can be asserted only for the breach of a recognized privacy interest, and a statutory remedy for unauthorized location tracking is rarely available.

In rejecting the majority view, the five justices found a protected privacy interest in the patterns of private activity that can be derived from continuous location tracking notwithstanding the public nature of any particular data point. In the words of Justice Sotomayor, “GPS monitoring generates a precise, comprehensive record of a person’s public movements that reflects a wealth of detail about her familial, political, professional, religious, and sexual associations.” This view likely will have a significant influence on the thinking of trial and appellate court judges when confronted with an invasion of privacy claim based on an employer’s unauthorized tracking of an employee during non-working hours. An employer might be tempted to engage in such tracking, for example, to check for abuse of paid or unpaid leave or to investigate suspected moonlighting or a potentially fraudulent workers’ compensation claim.

Consequently, the most important lesson for private employers to draw from the Court’s decision is the importance of limiting location tracking to working hours when the pattern of location data should not reveal details of an employee’s private life, and if it does, the employer has a legitimate business reason for knowing what the employee is doing other than earning his or her compensation. The New York appellate decision that we covered in last week’s blog post illustrates the point. In that case, the majority did not take issue with the New York State Department of Labor’s 24/7 tracking of a high-level employee’s personal vehicle because the employer had a reasonable suspicion that the employee was not working when he said that he was. Under that reasoning, tracking an employee during working hours clearly would be permissible. On the other hand, the dissenting judges in the New York case found that tracking the employee during non-working hours was excessively intrusive, particularly because the GPS device reported the employee’s location during a week-long family vacation.

Employers should note that many GPS devices are either on at all times or off. In these circumstances, employers should develop controls that will limit access to location tracking information to employees’ scheduled working hours.

Finally, private employers should note Justice Scalia’s reliance on the notion of trespass in finding that the government’s warrantless installation of the GPS device on Jones’s wife’s Jeep violated the Fourth Amendment. Similarly, an employer’s unauthorized placement of a GPS device on an employee’s personal vehicle might support a claim based on a common law trespass theory. As a result, employers should be particularly cautious when using any form of location tracking not associated with company-owned equipment.
 

California Amends its Security Breach Notification Law

By Ellen M. Giblin

On August 31, 2011, Governor Jerry Brown signed Senate Bill 24, amending California’s security breach notification law. That law was the nation’s first to require data owners to disclose a data breach to any California resident whose unencrypted personal information is reasonably believed to have been acquired by an unauthorized person. Senate Bill 24 applies to breaches occurring on or after January 1, 2012, and makes several important changes to the landmark law.

First, SB 24 enhances the security breach notifications sent to affected individuals. Whereas before the notice law did not impose any requirements for the content of the notice, the amended law requires that the notice contain specific information regarding the breach, including the following: (a) the name and contact information of the reporting person or business; (b) the types of personal information subject to the breach; (c) the date or date range of the breach; (d) whether notification was delayed due to law enforcement investigation; (e) a general description of the breach; and (f) the toll-free telephone numbers and addresses of the three major credit bureaus, if the breach exposed a social security number, driver’s license or California identification card number.

Second, SB 24 adds a requirement to notify the state’s attorney general about a breach. More specifically, the notice law now requires any agency, person, or business that sends a security breach notice to more than 500 California residents to electronically submit a single sample copy of that security breach notification to the attorney general, excluding any personally identifiable information. This change adds California to the list of states that require some type of notice to the state’s primary regulator of security breaches.

Third, this bill deems any HIPAA-covered entity to have complied with California’s new notification requirements if the covered entity complied with the similar breach notification requirements in Section 13402(f) of the federal Health Information Technology for Economic and Clinical Health Act (“HITECH Act”). However, the covered entity is not exempt from any other provision of California’s notice law.

Finally, SB 24 also amends Section 1798.82(j) of California’s security breach notification law regarding substitute notice. Reporting entities which seek to notify individuals of a security breach through the state’s media, rather than directly, must now also notify the Office of Privacy Protection within the State and Consumer Services Agency.

In light of these changes, employers will need to update their incident management plans and add these new requirements into their notification policies to ensure compliance with the many state data breach notification requirements.

California SB 24 takes effect January 1, 2012, providing enhanced notification requirements similar to those required under the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Hard copy breaches are still not covered under the California law.

Photo credit: dra_schwartz

Some Smoke Clears in Washington: State Supreme Court Holds Employee Has No Claim After Being Terminated for Medical Marijuana Use

By Christopher M. Leh

On June 9, in Roe v. TeleTech Customer Care Mgmt (Colo.), LLC, the Washington State Supreme Court held that the state’s Medical Use of Marijuana Act (MUMA): (1) does not prohibit an employer from discharging an employee for medical marijuana use or provide a civil remedy for such a discharge; and (2) does not “proclaim a sufficient public policy to give rise to a tort action for wrongful termination for authorized use of medical marijuana.” Like the decisions in Ragingwire (pdf)i n California, Emerald Steel Fabricators in Oregon, and Columbia Falls Aluminum Company (pdf) in Montana, which we discussed here, here and, most recently, here, TeleTech gives wide berth to employers that discharge employees who use drugs.

Washington voters adopted the MUMA in 1998. It provides an affirmative defense to a physician authorizing the use of medical marijuana and to qualified patients and caregivers engaging in the medical use of marijuana who are accused of marijuana-related crimes in Washington. The law expressly provides that employers are not required to accommodate “any medical marijuana use in any place of employment….” In 2007, MUMA was amended to clarify that employers are not required to accommodate any “on-site” use of medical marijuana in the workplace.

Roe, who used a pseudonym in the case because use of medical marijuana remains illegal under federal law, had debilitating migraine headaches. Conventional treatments did not alleviate the pain, but marijuana did. In June 2006, a physician issued her a written authorization under MUMA to use marijuana for medical purposes, which she did. In October 2006, TeleTech, a business outsourcing company, hired Roe as a customer service representative. Roe’s job offer was contingent on a negative drug test. She informed TeleTech of her use of medical marijuana outside the workplace and subsequently failed the drug test, and the company fired her.

Roe filed suit against TeleTech, asserting that the company terminated her employment in violation of MUMA and wrongfully discharged her in violation of public policy. The trial court granted summary judgment in TeleTech’s favor, and the Washington Court of Appeals upheld the decision.

The Washington Supreme Court affirmed. Roe first argued that TeleTech violated the MUMA itself. But the court held that the Act unambiguously provided only an affirmative defense to a criminal marijuana charge, not a civil claim against an employer. The court explained that if the employer was not required to accommodate on-site medical marijuana use, it was not required to accommodate medical marijuana use off site, as Roe was asking it to do. Finally, the court noted that the fact that Roe used marijuana at home without being impaired in the workplace was irrelevant because regardless of Roe’s ability to do her job, the statute did not confer on her a right to sue her employer.

Roe then argued that even if TeleTech had not violated MUMA, the court should recognize a civil tort claim for wrongful termination in violation of public policy based on her discharge. Quoting MUMA, she urged that the public policy proclaimed by the law was that that “the medical use of marijuana by patients with terminal or debilitating illnesses is a personal, individual decision.” But the court held that the language of the MUMA “do[es] not recognize a broad policy that would remove any impediment to medical marijuana use or impose an obligation that employers accommodate such use, and that Washington patients have no legal right to use marijuana under federal law.”

Along with Ragingwire and Steel Fabricators, the TeleTech decision is the third in a string of appellate victories for employers in cases involving the termination of employment of employees for use of medical marijuana, whether or not on site and whether or not the employee is impaired during work. But any sigh of relief by employers may be premature:

  • In the future, Washington medical marijuana users may seek to bring claims based on a recent change in MUMA that was not argued in Roe. Less than two months ago, Washington amended MUMA to provide expressly that the law does not require any accommodation of an employee’s medical marijuana use if the employer has a drug-free workplace policy. In the future, employees terminated for medical marijuana use by an employer lacking such a policy may render their discharges illegal under the revised statute. Employers that do not have drug-free workplace policies should consider implementing them to avoid falling prey to such a claim in the future.
  • The highest courts in only 4 of the 15 jurisdictions (14 states and the District of Columbia) that have medical marijuana laws have ruled on any of the questions at issue in TeleTech. Courts in other states may reach contrary conclusions under their own laws. Some states, like Colorado, enshrine their medical marijuana law in the state constitution, a source of law that employees are likely to assert is deserving of greater deference than a statute.
  • Stay tuned because any federal law developments may change the legal landscape in state courts. Medical and other use, possession and distribution of marijuana continues to violate federal law. New legislation recently introduced in Congress, if it ultimately becomes law, is likely to change this. If that happens, many states are likely to follow suit, creating new challenges for employers in addressing employment issues raised by the use of medical marijuana by prospective or current employees.
  • There are other issues employers may confront even if state medical marijuana law does not create any employer liability for discharge for use of medical marijuana, for example:
    • Disabilities, serious health conditions, and genetic information of which the employer becomes aware because an employee discloses them in describing use of medical marijuana;
    • Government contracts requiring employers to observe drug-free workplace requirements; and
    • Occupational safety and health issues involving workers who use medical marijuana.
  • Even wary employers may find their drug-free workplace policies jeopardized by managers who sympathize with colleagues who use medical marijuana. Such managers may create liability if they are insufficiently or inconsistently committed to enforcing their employer’s drug-free policies.
     

The long-term legal effects of medical marijuana in the workplace continue to be hashed out in elections, legislatures and courts. But at least for now, the Washington Supreme Court’s decision in Roe helps clear the air for employers in that state to exercise substantial discretion in enforcing their drug-free workplace rules.

For additional analysis on this development, see Littler ASAP "Washington Supreme Court Blunt in Ruling: No Claim for Wrongful Discharge Under State's Medical Use of Marijuana Act” by Dale L. Deitchler and Daniel L. Thieme.

Photo credit: Sebastien Roche-Lochen Photography

UPDATE: U.S. Supreme Court's Decision in NASA Case Could Have Significant Implications for Private Employers

NOTE: This entry updates our previous post on October 4, 2010.

Magnifying glass and bindersYesterday, the U.S. Supreme Court heard oral argument in a case challenging NASA’s background checks of “low risk” private contractors working at the agency’s Jet Propulsion Laboratory (JPL). At first blush, the case does not appear to be particularly relevant to private employers given that NASA is a public employer and, as the oral argument revealed, the appeal will turn principally on the Supreme Court’s interpretation of the federal constitutional right to information privacy applicable only to public employers. Deeper consideration suggests, however, that the Court’s decision could have significant implications for private sector employers.

The case arises from NASA’s decision to unilaterally amend its contract with the California Institute of Technology (“Caltech”) — which operates JPL for NASA — to require that all JPL employees working at JPL undergo broad background checks. After NASA rejected Caltech’s objections to the background check policy, Caltech adopted a policy — not required by NASA — that all JPL employees who did not successfully complete the background check process and receive a federal identification badge would be deemed to have voluntarily resigned their Caltech employment. JPL employees who work at JPL sought to enjoin implementation of NASA’s background check policy.

The U.S. Court of Appeals for the Ninth Circuit held (pdf) that NASA’s policy should be enjoined, pending further proceedings, because the JPL employees have a reasonable likelihood of demonstrating that the policy violates their federal constitutional right to information privacy. The appeals court found particularly objectionable questions in NASA’s background check forms that asked (a) JPL employees to disclose "any treatment or counseling received for their [illegal] drug problems,” (b) third parties to disclose "any adverse information" concerning "’financial integrity,’ ‘abuse of alcohol and/or drugs,’ ‘mental or emotional stability,’ ‘general behavior or conduct,’ and ‘other matters,’” and (c) asked the JPL employees to explain any adverse information disclosed by the third party. The court reasoned that these questions were not narrowly tailored to meet NASA’s legitimate objectives given that the JPL employees did not have access to classified information and, therefore, were classified as “low risk”.

Caltech sought to extricate itself from the litigation by arguing that it could not be held responsible for the apparently unconstitutional background checks because NASA had unilaterally imposed them on Caltech. While the Ninth Circuit expressed sympathy for Caltech’s position in light of its initial objections to NASA’s background check policy, the court ruled that Caltech also could be held responsible for NASA’s apparent constitutional violations because Caltech “established, on its own initiative, a policy that JPL employees who failed to obtain federal identification badges would not simply be denied access to JPL, they would be terminated entirely from Caltech's employment.”

While the oral argument swirled largely around whether a constitutional right to information privacy exists and, if so, what are its contours, several Justices, on more than one occasion, drew a comparison between employment screening by private employers and the questions that the Ninth Circuit had ruled as likely to be unconstitutional. Ironically, these remarks mistakenly suggested that private employers could ask those questions. For example, employers who inquire into an employee’s treatment for substance abuse run the risk of violating the Americans with Disabilities Act’s prohibition against disability-related inquiries where the question is phrased (like NASA’s) so as to require an employee to disclose that he is a recovering or recovered drug addict who does not currently use illegal drugs. In addition, a private employer who requires that an applicant or employee explain “adverse information” concerning that person’s “financial integrity,” “abuse of alcohol and/or drugs,” or “mental or emotional stability” could violate a range of federal and state laws, including the ADA; state laws restricting inquiries into criminal history, such as California’s law prohibiting inquiries into certain minor marijuana-related offenses; and laws recently enacted in Hawaii, Illinois, Oregon, and Washington restricting certain inquiries into an applicant’s credit history. After further analysis, the Court may address these restrictions on private employers in its published decision.

How else might the Supreme Court’s ruling impact private employers?

All Employers: Requests similar to NASA’s request for information about the JPL employees have become increasingly common in the private sector. Organizations seeking to protect their facilities, employees and information assets routinely ask a wide range of vendors to provide background information on the vendor’s employees before permitting them access to premises or sensitive information. Some organizations are conducting their own background checks of vendors just as NASA seeks to do with respect to the JPL employees. Further, like Caltech, vendors often must now confront the question whether to terminate an employee who is denied access to a customer’s site or to reassign that employee to another customer. The Court’s decision — albeit in the context of federal constitutional law — might provide guidance on how vendors should handle this difficult situation in a manner that reduces risk.

California Employers: California has a constitutional right to information privacy that private employees can enforce against private employers. While the federal and California constitutional rights to information privacy do not precisely mirror each other, they are sufficiently similar that, depending upon the outcome in the Supreme Court, California courts might look to the Supreme Court’s decision for guidance on claims where employers themselves have conducted overly intrusive background checks or have assisted their customers in doing so.

Federal Government Contractors: Other agencies of the federal government likely use the same background check forms as those used by NASA to regulate access to agency facilities by “low risk” employees. Federal contractors who, like Caltech, condition employment of “low risk” employees on the issuance of a federal identification badge could be put at risk of liability for violating their employees’ federal constitutional right to information privacy in the same way that Caltech is at risk of liability were the Supreme Court to affirm the Ninth Circuit’s decision.

This entry was written by Philip L. Gordon.

Photo credit: fotosipsak
 

California Supreme Court's Ruling that Hidden Video Surveillance Did Not Violate Employees' Privacy Rights Provides Useful Guidance for Conducting Lawful Investigations

Image by Daniel Rodet/EurobasOn Monday, the California Supreme Court reversed the lower court decision in Hernandez v. Hillsides, a closely watched case involving video surveillance of employees. The court held that the defendant, Hillsides, Inc., a residential facility for neglected and abused children, did not violate two employees’ privacy by surreptitiously installing a concealed video camera in their shared office. Hillsides determined that one of the computers in the office had been used late at night to view pornography, and installed the camera in the hopes of catching the perpetrator.

The court’s opinion is particularly instructive for employers who are considering similar tactics to uncover workplace misconduct. To begin with, the court found that both employees had a reasonable expectation of privacy in their office even though (a) the office was shared, (b) several co-workers and supervisors had a key to the office, and (c) a “doggy door” at the bottom of the office door had no flap to prevent peeking into the office. The court relied on the facts that the office was not accessible to the general public; the employees could pull down the blinds to obscure public view through the office’s windows; the employees could lock the office door; and when the blinds were down and the door was locked, the employees would change clothes in the office and otherwise act as though the office were a private place. These circumstances prevail in many office settings. Consequently, employers, especially those in California, need to carefully consider whether a particular office setting is “private” before installing surveillance equipment there.

Notably, despite its finding concerning the private nature of the office, the court held that the employees had no claim because the employer did not act in a manner that would be considered “highly offensive to a reasonable person,” the second essential element of a privacy claim. The court based that conclusion on the following key findings:

• Hillsides had a legitimate business reason for installing the video camera;
• the camera was activated only at night, when the perpetrator might be present;
• the surveillance was directed only at the computer that had been used for unauthorized viewing of pornography;
• the surveillance was disclosed only to four individuals; and
• the video equipment was locked in a storage closet with limited access.

In sum, even when employers do need to intrude upon an employee’s privacy to conduct an investigation, they will not be subject to liability as long as the investigation is legitimate, narrowly tailored and tightly controlled.

For further discussion of this decision, see Littler ASAP California Supreme Court Provides Useful Guidance for Employers Engaging in Video Surveillance and Other Workplace Searches by Philip L. Gordon and Gregory G. Iskander.

No Invasion of Privacy for Publication of MySpace Posting

A California appellate court rejected the invasion of privacy claims of a UC Berkeley student whose online rant against her hometown resulted in a firestorm of negative publicity and fierce reaction from local residents. Cynthia Moreno wrote “An Ode to Coalinga” and posted it on her online journal on her MySpace page. In the ode to her hometown located in central California, Moreno ranted against the town and its inhabitants. The local newspaper published the ode after the town’s high school principal sent the newspaper a copy printed off the internet. Unfortunately for Moreno and her family, the town’s residents reacted violently and forced Moreno’s family to shut down their business and move out of town.

In Moreno v. Hanford Sentinel, Inc., et al., the California court of appeal held that Moreno cannot state a claim for invasion of privacy because her MySpace posting was available to the public. This was the case even though she had intended the posting only for her MySpace friends, removed the posting after six days, and the posting did not include her last name. The court found that once the ode was posted on MySpace, it was available to the public; and her MySpace page included her identity and her picture. Therefore, the court held that she could not have had a reasonable expectation of privacy. Nor could her family state a privacy claim because the right of privacy is purely personal. The appellate court did, however, send the case back to the lower court to decide Moreno’s claim for intentional infliction of emotional distress.

The decision confirms that employers can review a prospective or current employee’s online postings that are readily accessible to the public, even if intended for just the author’s friends on a social networking site. Employers do need to tread with more caution, however, before accessing a social networking profile or other on-line forum that is password protected or otherwise restricted. The decision in Moreno would not apply to such sites because access to the MySpace page in that case was unrestricted.

This entry was written by Gregory Iskander, Of Counsel in Littler's Walnut Creek office.

Enjoining Damaging Web Posts by Former Employees Comes at a Steep Price

Our last blog entry discussed the First Amendment shield that covers current and former employees who use anonymous or pseudonymous Internet postings to trash their employers. Today’s cautionary tale highlights the practical challenges employers face in court even when a current or former employee posts confidential records on the Web in violation of confidentiality agreements and laws.

Bank Julius Baer & Co., a Cayman Island subsidiary of a Swiss bank, fired a disgruntled vice president. On her way out, she took confidential documents she believed show that her former employer engaged in unlawful conduct. The next day, she posted those documents on a public website devoted to leaking confidential documents.

Instead of pursuing the disgruntled vice president, the Bank filed a lawsuit seeking to enjoin the leaking website, Wikileaks.org, and its domain name registrar, Dynadot. The Wikileaks website enables users to anonymously publish submissions, including alleged confidential corporate and government documents. The site aims to be an “untraceable version of Wikipedia for untraceable mass document leaking and analysis.” The site runs on modified MediaWiki software, similar to the software that runs Wikipedia.

Dynadot, a small company not interested in a protracted legal battle, stipulated to a permanent injunction that required it to shut down the website instead of fighting the Bank. Judge Jeffrey White of the federal district court in San Francisco signed the stipulated permanent injunction. The Bank dismissed its lawsuit against Dynadot with prejudice, and Dynadot shut down the website. The Bank appeared to have silenced its disgruntled vice-president, quickly, quietly and at minimal cost.

But the next day, Wikileaks was up and running through multiple mirror sites. Mirror sites use a similar domain name that is registered through a different domain name registrar. Wikileaks, for example, also used the domain name Wikileaks.cx through a domain registrar in the Christmas Islands. Wikileaks posted the Bank’s confidential documents on these mirror sites. 

Within the week, the New York Times, while neglecting to mention the agreement between the Bank and Dynadot, reported that Judge White’s approval of the stipulated permanent injunction “present[ed] a major test of First Amendment rights.” Also failing to mention the agreement between the parties, blogs buzzed about apparent constitutional violations. 

Not long after publication of the Times article, heavy hitters such as the ACLU, Project on Government Oversight, and the Electronic Frontier Foundation, came out with statements against the Bank. In response to their court papers, Judge White abnegated the agreement the Bank had negotiated with Dynadot, dissolved the permanent injunction, denied the Bank's request for a restraining order, noted the injunction may involve impermissible prior restraints, pondered whether an injunction would serve any purpose and questioned whether the Court had subject matter jurisdiction to hear the dispute. In the meantime, the Wikileaks site, complete with the Bank's stolen documents, is still up and running. On March 5, 2008, the Bank voluntarily dismissed its lawsuit, apparently concluding that litigation was no longer worth the cost.

Employers should view the Bank’s experience as a cautionary tale. What started as a quick agreement and apparent resolution literally, as the saying goes, ended up on the front page of the New York Times. The case also shows how quickly journalists will publicize a story that can be portrayed as “an attack on the First Amendment.” Sometimes filing suit is not the best way for an employer to protect its interest.

Workplace Privacy and the MRSA "Superbug"

The rumors are flying: The TV news ran a story last night on the evacuation and de-contamination of the local public school after one of the football players missed Saturday’s game because of infection with the MRSA Superbug.  One of your employees happens to have a son on the football team, and she called in sick on the Monday after the game.  Employees who work in the area of her cubicle have “petitioned” HR not to let the mother return to work until she has submitted written documentation from her physician that she is not infected or contagious.  Where does HR even start to unravel the privacy concerns of the mother and her child, and how should those concerns be weighed against the health interests of the mother’s co-workers? 

The legal analyses related to this issue are among the most complex in the area of workplace privacy, involving the interplay of the Americans with Disabilities Act (ADA); the Family and Medical Leave Act (FMLA); the Health Insurance Portability and Accountability Act of 1996 (HIPAA); state privacy statutes, such as California’s Confidentiality of Medical Information Act; state common law; and, at least in California, state constitutional law. 

Before wading into this quagmire, HR professionals should consider the following guidelines for balancing the privacy interests of potentially infected workers and the health interests of co-workers.

These guidelines would apply regardless of the type of infection — MRSA, Hepatitis A, TB, HIV, etc.

1.      Investigate:  Learn the facts; do not rely on rumors.

2.      Interview The Possibly Infected  Employee:  If the facts indicate that an employee might be infected with the MRSA Superbug, designate a manager with the appropriate level of responsibility to get more information directly from the employee.

3.      Consult Counsel On How To Handle An Uncooperative Employee: If the employee refuses to disclose information, consult counsel regarding whether the employee can be required to provide health information before taking any adverse action is against the employee.  If the employee already has been sent home, promptly involve counsel to minimize or resolve any possible liability risks.  

4.      Provide Notice Of Disclosure To A Cooperative Employee:  If an employee voluntarily discloses infection with MRSA, explain that (a) the employer may need to disclose limited information about the employee’s health condition to those with a need to know, such as government health officials and health care providers of co-workers to take precautions against the spread of the infection and to facilitate any needed treatment of others, and (b) the employer will limit disclosure to those with a need to know and then will disclose only the minimum information necessary.

5.      Request Consent To Disclose:  Ask the employee for permission to make the limited disclosures described above.  If the employee refuses to consent, tell the employee that the entity may have no choice but to share information about the infection with others but will do so only to the extent permitted or required by law.

6.      Avoid Identifying The Infected Employee:  When disclosing information about the infected employee, avoid identification by name except when necessary to protect the health of co-workers who might have been infected or as required by law.

7.      Instruct Supervisors On Confidentiality And Retaliation Risks:  Instruct supervisors about the need to maintain the confidentiality of employee health information and provide guidance on how to respond to questions from other employees and supervisors so as to avoid undue panic and concern.  Supervisors should be reminded of the need to avoid any claim of retaliation by the possibly infected employee or his/her family members.  Educate supervisors on the spread of MRSA infections, types of treatment, and the Company’s planned preventative steps.

There is no one-size-fits-all solution to the many complicated privacy issues that a Superbug infection in the workplace can raise.  These guidelines, however, provide a starting point for what most likely will be a tense and fast-moving situation that raises a wide range of benefits issues and employment-related liability risks. 

My colleagues in Littler's Workplace Safety Practice Group, Don Benson and Pete Rice, are OSHA experts who will be presenting a webinar on Wednesday, December 12, 2007, on how to reduce the risks of an MRSA outbreak in your workplace and how to respond when one occurs. 

California Supreme Court Hears Arguments on Employers' Obligations to Employees Who Use Medical Marijuana

On November 6, 2007, the California Supreme Court heard long-awaited arguments in the closely watched "medical marijuana" case of Ross v. RagingWire Telecommunications, Inc.  Gary Ross, a network administrator, was terminated eight days into his employment after testing positive for marijuana.  Ross challenged the termination because he had a doctor's recommendation that he use marijuana to relieve chronic back pain.  Ross has alleged that because his use of marijuana was lawful under California's Compassionate Use law, his employer was obligated under state law to accommodate his disability by permitting him to use marijuana as recommended by his physician.  Ross’s attorneys also argued that his discharge violated California's public policy, including California’s constitutionally created right to privacy.

Marijuana use is illegal under federal law.  California has effectively “decriminalized” marijuana use by adopting the Compassionate Use Act of 1996.  The Act allows individuals to purchase, possess, cultivate, and use small quantities of marijuana for medicinal purposes without fear of prosecution by state officials.  Federal officials may prosecute those who use marijuana pursuant to the state law, but as a practical matter, enforcement efforts are much more likely to be focused on cultivation and distribution networks.  The statutory language makes it clear that employees may not possess or use marijuana at work – leading Ross’s attorneys to argue that by implication, the law intended that employees be permitted to use the drug outside of work.

RagingWire’s attorney argued that employers have an interest in ensuring that employees are not using drugs illegally, and should not have to tolerate off-work drug use by workers simply because state law considers such use lawful.  These arguments were persuasive in the lower courts, and several Justices participating in the oral argument appeared to agree that the federal-state law conflict posed a problem for employers.

Ross’s attorneys pointed out, however, that RagingWire had no obligation to drug test Mr. Ross under federal law, and that there was little risk that the Company could be held liable for accommodating his off-job drug use.  In addition, California public policy strongly supports an individual’s right to employment absent discrimination on the basis of disability, and further contains provisions protecting individuals’ rights to make basic decisions regarding their medical care.  Ross’ attorneys further argued that the California Constitution’s privacy protections also militated in favor of Ross, absent evidence that he was impaired by his marijuana use while at work.

Significantly, Ross’s advocates did not challenge an employer's right to conduct the drug test in the first place, and both agreed that the California Supreme Court's decision in Loder v. City of Glendale remains good law.  The Loder decision established that California employers may conduct workplace drug testing in circumstances that do not unduly intrude upon an individual's right to privacy.  The opinion discusses at length the various ways in which illegal drug use adversely affects employers, and concludes that attempts to detect such use may be tolerable incursions upon an employee's right to autonomy privacy.  The fact that medicinal use of marijuana is now technically not unlawful as a matter of California law begs the question of whether, and to what extent, employers must accommodate that use like any other prescription medication which may have adverse effects on an individual's behavior or job performance.

Ultimately, many of the questions raised by the Justices were not adequately addressed by Ross’s attorneys:  If the test is lawful under California law, and the drug use is arguably lawful under California law, what, if anything, must the employer do to accommodate such use?  Can permitting the off-duty use of marijuana ever be deemed a reasonable accommodation?  As a practical matter, RagingWire had not considered whether to accommodate Ross’s marijuana use, and neither side appeared willing to compromise its position regarding Ross’s right to use marijuana.  Interestingly, the attorneys for Ross agreed that an employee who came to work under the influence of drugs could be disciplined by his employer, but failed to explain the difference between a positive drug test and evidence of impairment.  If that line of reasoning is adopted, it may have the curious result of barring employers from refusing to hire individuals who use marijuana pursuant to the Compassionate Use Act, but permitting employers to discharge such individuals for testing positive after a workplace accident or other incident suggestive of impairment.

Ultimately, court-watchers came away with no clear sense of how the California Supreme Court might rule.  Given both parties’ support for the Loder case, however, it appears unlikely that the privacy analysis applied to workplace drug testing, which balances the needs of the employer against the privacy interests of the employee, will be revised.

If, however, the California Supreme Court rules that RagingWire and other employers must accommodate employee disabilities by permitting the use of marijuana as authorized by state law, we can expect to see a significant effect on workplace drug testing policies.  As drafted, the Compassionate Use law does not require individuals to obtain a prescription to use marijuana – deliberately so, because doctors who prescribe marijuana forfeit their federally-issued licenses to prescribe narcotics.  Moreover, obtaining a recommendation to use marijuana to treat anything from headaches to allergies is relatively simple – certain medical practices advertise that would-be patients will be refunded the cost of their office visit if they do not leave with a recommendation to use marijuana.  As a result, after nearly every positive marijuana test, California employers would be forced to ignore test results unless the employer also had evidence that the employee or applicant would be impaired while working.  Employees subject to testing as a matter of federal law – for example, transportation workers – would continue to be barred from using marijuana and performing regulated work, but employers would otherwise have little guidance in making decisions about the likely effect of the individual’s drug use on workplace safety.  It seems certain that a ruling in favor of Ross, therefore, would lead to an immediate petition for review before the United States Supreme Court.